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FAQS

Delivering practical workspace and facilities management services

We’ve pulled together a list of our most frequently asked questions. We hope it gives you some insights, but if not, please do get in touch with us on info@enlightgroup.co.uk and we’ll be happy to help! 

FREQUENTLY ASKED QUESTIONS.

So, who are Enlight? 

We’re a dynamic enterprise with award winning service and business leadership, who are challenging traditional forms of workplace and facilities management. We work with you to unlock your business’ potential using our service framework and applications to reduce your non-core operating costs and deliver continuous improvement. Put simply, we collaborate with you, so you can concentrate on growing your core business activities. 

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How can you help me? 

We’ll work with you to conduct a FREE health-check on a no-commitment basis that will benchmark your current services using our comprehensive database and then provide you with an integrated service solution for you to consider. We typically guarantee double digit savings and collaborate with customers in open-book to launch and manage the services to the agreed quality and improvement plan. We’ll invest the time and resources that your business deserves for growth. So, what have you got to lose? 

  

Why do I need Enlight? 

Organising and managing multiple services can be tough – Trust us, we know! 

As service leaders with award winning track records, we have your best interests at heart and we are always in your corner. We will work with you as experts and service partners, to help you achieve your business aims. Our unique co-sourcing approach integrates our service management teams with your organisation by adopting the principles of a joint venture. Our methods and systems provide totally transparent service information. Together we develop the strategies which you oversee, but we take ownership of day-to-day service delivery. This gives you back the time to focus on your core business activities, whilst introducing value for money and continuous improvement. 

  

How are you different? 

We’re not your typical facilities management operation; we don’t believe in a ‘one size fits all’ approach. We understand that every business and its workspaces are different, with their own unique goals and challenges. Our service framework, delivery approach and technology is made to measure around you, as well as being agile enough to respond to unexpected scenarios. We pride ourselves in offering services as they should be: simple, accessible and great value for money.  

  

Our multigenerational team is also on hand to help you every step of the way. At Enlight we’re bursting with diversity, meaning we have great people to support your business with everything from on-boarding, life-cycle service planning and much more.... 

  

How do I find the time? 

If you ever feel like there’s not enough hours in the day or you don’t have all the service information, then don’t panic, you’ve come to the right place. Working with us will not involve additional time commitments, but we can promise that you and your teams will be working differently. We will quickly get to know you and your business and will help you boost things by creating more time for you; during our FREE health-check we regularly provide our people to work alongside your teams to gather information, undertake surveys and benchmark costs, so that this activity is as straight-forward as we can make it for you.  

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That sounds expensive? 

Everything starts with our FREE health-check and benchmarking service. When this has been completed, there is no commitment for you to implement our solution – we hope that you will – but, we also understand that our integrated service approach may not be for you. Either-way you will end-up with some ideas and suggestions that you may want to implement yourself. Using our years of experience, we have delivered integrated service programmes to suit every budget, and every stage of your business lifecycle, so get in touch to find out what we can do for you. 

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What guarantees can you give me? 

We’re so confident that following our FREE health-check, we can add real and measurable value to your business; that we guarantee the savings profile, typically double digit, and build this into our commercial agreements. We also include a range of commercial incentives designed to enable a sustainable partnership based on performance. Throughout our partnership, we place you at the heart of what we do and will work with you to make your business vision a reality. 

  

How do I get started? 

There’s no better time to consider a fresh approach – just click the button below, provide us with your contact details and we will do the rest. With no-commitment and a

FREE health-check - what have you got to lose?

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